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The Business / Quality Objectives Policy

Cleveland Hardware is customer focused with the goal of complete customer satisfaction; continually striving to optimize its processes, products, and solutions, expanding its product line to meet customers need.
In support of that effort, Cleveland Hardware is committed to produce and deliver defect-free products and services in a timely and cost competitive manner in support of customer requirements.
As a results of those endeavors, Cleveland Hardware positions itself to consistently increase stakeholder's value.

Paul Lund

Director of Supply Chain

Cleveland Hardware